Help & FAQ
Answers to the questions we hear most. Still stuck? Contact us — support is included in every plan.
General
Yes — every plan starts with a 14-day free trial. No credit card is required.
Home, commercial, construction, facility management, fleet, heavy equipment, electrical and fire safety — each with pre-built templates you can customise.
Most teams complete their first inspection within 15 minutes. The workflow is: address → template → rate items → photos → generate report.
All data is encrypted in transit, stored on private servers, backed up daily, and isolated per organisation with role-based access.
Yes. The entire interface, templates and reports are available in Arabic (right-to-left) and English.
AI Defect Detection
EstimationMe can identify a wide range of issues including concrete cracks, water intrusion and staining, corrosion, missing or damaged components, exposed wiring, blocked exits and PPE compliance. Anything visible in a photo can be described and rated.
The vision model is trained on millions of construction and inspection images. In standard lighting it reliably describes visible defects, and every finding is reviewed and confirmed by you before it enters the report — the AI drafts, the inspector decides.
No. A standard smartphone camera is enough. You can also upload photos from a 360° camera or drone.
Yes. Your comment library and custom templates teach the assistant your terminology, and every confirmed finding improves the suggestions for your organisation.
Photos and ratings are captured on the device and analysed when you have a connection. Full offline inspections with background sync are on the roadmap.
Pricing & Billing
You get full access to every feature for 14 days. At the end of the trial choose a plan — nothing is charged automatically.
Our team activates your subscription and issues an invoice; bank transfer and card payments are accepted. Online checkout is coming soon.
Yes — upgrade or downgrade at any time; the difference is pro-rated.
Your reports stay downloadable for 90 days after cancellation, then are permanently deleted on request.